Furniture and Flat Pack Assembly Perth

At JOINZ, your privacy matters. We're committed to safeguarding your personal information while delivering fast, seamless, and reliable furniture services. This Privacy Policy outlines what data we collect, how we use it, and the steps we take to protect it.

By using our website or booking our services, you agree to the terms in this policy.

What Information We Collect

To provide our full range of services — including instant quotes, online booking, and technician updates — we may collect:

Personal Information

Name, email, phone number, address, and booking/job details you provide during service requests or inquiries.

Device & Usage Data

IP address, browser type, device model, pages visited, and actions taken on our site (used for analytics and performance improvements).

Transaction Information

Secure payment and service data related to quotes, invoices, or purchases made through our platform.

How We Use Your Information

Your data helps us deliver and improve JOINZ services. We use it for:

Booking, scheduling, and providing your requested services
Sending confirmations, reminders, and follow-up support
Personalizing your experience (e.g. remembering preferences, showing relevant services)
Improving website performance and service offerings
Ensuring compliance with legal, safety, and fraud prevention measures

JOINZ does not sell or rent your personal data.

We may share it only with trusted service providers (e.g. payment processors, analytics tools) who help us operate efficiently — all under strict confidentiality agreements.

Cookies & Tracking

JOINZ uses cookies and tracking tools to enhance user experience:

Performance & Analytics – Track how visitors use our site so we can improve usability
Functionality – Remember your selections (e.g. saved products, postcode)
Marketing – Show relevant service promotions (optional and limited)

You can disable cookies in your browser settings. Note: some site features may not work correctly if cookies are disabled.

Data Security

We take your security seriously. Our protection measures include:

Encrypted communications (SSL)
Secure payment gateways
Limited internal access to personal data
Regular monitoring and policy updates to align with best practices

While no system is 100% secure, we continuously work to safeguard your data.

Third-Party Services

We only work with trusted third parties to process payments, analyze site traffic, or support service delivery. These partners follow their own privacy policies and data handling standards.

Policy Updates

We may update this Privacy Policy as our services or legal obligations evolve. When changes occur, we'll post the latest version here with the effective date.

We encourage you to review this policy regularly to stay informed.

Contact Us

If you have questions about this Privacy Policy or how we manage your data, please contact us:

📧 Email: admin@joinz.com.au

JOINZ at a glance

Hours: 8:30am to 10pm, seven days a week, evenings and Sundays included. Most assemblers stop at 5pm on weekdays.
How soon: Often the same day. We are based in Scarborough, so there is no long drive to the northern and western suburbs.
Where we go: The Perth metropolitan area within about 25km of Scarborough.
What it costs: Priced per item on assembly time at $2 per minute, plus a one-off $130 call-out per booking. Fixed prices, quoted up front. No bidding and no haggling.
Insurance: Public liability cover, and our workmanship is guaranteed. If something is not right, we come back and fix it.
Packaging: Unpacked, sorted and taken away for recycling, so you are left with the furniture and no mess.
What we assemble: IKEA, plus flat pack from Amart, Fantastic Furniture and Freedom, and furniture that arrives boxed from online sellers.
Taking things apart: Disassembly is priced at 25% less than assembly, because it is quicker. We also remove old furniture, and can take items apart at one address and rebuild them at the other.

Call 0456 873 577 or book online. Questions first? Read the FAQ.

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